What must business procedures specify?

Business procedures must clearly specify how future actions should be performed because they serve as step-by-step guidelines for completing tasks, ensuring consistency and efficiency within an organization. This clarity is crucial for maintaining quality control and for training new employees, as it provides an established framework that everyone can follow. By detailing the specific processes to be used, organizations can enhance productivity and reduce errors, enabling employees to understand their tasks and the expected outcomes thoroughly.

While strategic goals and market research findings, employee roles and responsibilities, and financial projections are all important components of business planning and management, they do not directly pertain to the implementation of specific procedures. Strategic goals focus on the overall direction of the business, employee roles define responsibilities, and financial projections analyze potential future performance, but none of these elements provide the detailed description of how tasks are accomplished as required by business procedures.